Using Inventory on Requests
How Work Requests and Work Tasks draw from inventory, and how Purchase Orders replenish it.
Inventory connects to the rest of FMX in two directions: it gets used up by requests, and it gets replenished by purchasing.
Requesting inventory on a Work Request or Work Task
If your organization allows it for a given request type, a Work Request or Work Task can request inventory items it expects to need. This adds to the item's Requested Quantity, so you can see demand building up even before anything is actually used.
From requested to consumed
Requesting inventory doesn't remove it from stock by itself — stock only decreases when it's actually used to resolve the request or complete the occurrence. The quantity actually used may be less than what was originally requested.
Replenishing through Purchase Orders
When a Purchase Order that includes an inventory item is received, the item's Current Quantity increases automatically. Until it's received, the ordered amount shows up as Ordered Quantity on the item, so you can see what's already on the way.
A worked example
A technician resolving a Work Request requests 5 air filters, which shows up as Requested Quantity on that item. When the job is done, only 3 filters were actually needed — resolving the request removes 3 from Current Quantity, not 5. Meanwhile, a Purchase Order for 20 more filters is already in progress; until it's received, those 20 show as Ordered Quantity rather than adding to what's on hand.